Legal Documents

Document governing the contractual relationship between ASTEO and the Client: account, orders, execution, costs, liability and governing law.

Transparent structure of spreads, commissions, deposit and withdrawal costs, overnight swaps and other charges.

Definitions and rules on leverage, initial and maintenance margin, margin call and stop out.

Factors, venues and arrangements for executing client orders to obtain the best possible result.

Concise, readable version of the Order Execution Policy.

Detailed disclosure of the risks associated with financial instruments, leverage and CFDs.

Why and how ASTEO verifies clients' identity and which documents are normally required.

Definition of a Politically Exposed Person, family members and associates, and the reasons for enhanced checks.

International tax obligations under FATCA and CRS, tax residence, TIN and self-certification.

How ASTEO identifies, prevents and manages conflicts of interest between the firm, staff and clients.

Summary of the client-protection framework applied by ASTEO under MiFID II and MiFIR.

How ASTEO collects, uses, discloses and protects personal data under the GDPR and Luxembourg data-protection law.

What cookies are, which types we use, their duration and how to manage consent.

How to file a complaint, the available channels, response times and escalation options.

How to recognise and prevent fraud, phishing and fraudulent communications; ASTEO's official channels.